Career Opportunities

The primary responsibility for this position is promoting community engagement through a multi-faceted volunteer program. The volunteer coordinator is also responsible for social media strategy development and execution. 

Builds loyalty among an existing strong volunteer base and recruits new volunteers. Coordinates on campus and community activities for volunteers. Refreshes Volunteer Handbook to incorporate changes to agency visitation policies and programs. Creates Volunteer Impact Report. Roles include securing in-kind donations, managing collection of goods and services, gifts and food baskets. Coordinates volunteer appreciation week and teacher appreciation activities.  Coordinates job assignments for volunteers during special events. Coordinates on campus work days and social skill building activities for residents. Works closely with clinical team to provide opportunities for on and off campus social skill building activities for Windwood Farm clients.

Additionally, you will be creating social media campaigns and the day-to-day management of the company’s social media properties. Your passion for social media as a communications tool will result in the adoption and implementation of social media best practices across all social media channels. You will coordinate social media data collection and analyses in order to consistently improve social media practices over time.

The successful candidate will be well organized, an excellent communicator, a versatile, creative writer, able to work individually and lead volunteer teams. You will be a part of a small team where everyone pitches in to ensure success.

Works with development team in developing a loyal support system for our Mission and the programs we provide in our community. Participates in mission-oriented efforts with the development team. Possesses professional and resourceful style with the ability to work independently and as a team player, to take initiative and manage multiple tasks and projects. Performs all other duties as assigned.

Volunteer Program Responsibilities

1. Work to engage volunteers as community educators, supporters of our organizational continuity, trusted advisors, and support networker. Using a consistent message, develop volunteer trust in the work we are doing. Gather candid opinions from volunteers to help gain insights to improve to ensure volunteer satisfaction. When necessary use technology, develop virtual means to contact volunteers and to support volunteer activities without endangering the health and safety of volunteers.  

• Communicate with volunteers/donors on a regular basis through face-to-face, phone calls, social marketing avenues & written correspondence. 
• Create a Volunteer Impact Report and post it on our agency’s Facebook page, on agency website, and in volunteer newsletter/e-blasts. This report should focus on the outcomes brought about by our program and volunteers. Include photos, videos, testimonials, data, infographics, etc. that are updated regularly and continuously document what occurs when a group of caring people work in partnership to make our community a better place. 
• Refresh the Volunteer Handbook to include new agency protocols and procedures. 
• Keep volunteer supporters in the loop on program changes.
• Develop and deploy volunteer recruitment campaigns and activities. 
• Participate in targeted online volunteer management learning opportunities focusing on an improved strategy for better utilization and nurturing of volunteers.

2. Create volunteer opportunities for our corporate, faith-based, and individual community partners. Organizes volunteer teams and committees to assist and manage projects. When required, create social distancing measures needed to keep staff, clients, and volunteers safe.

• Secure volunteers to assist with primary and secondary events. 
• Provide quarterly Key Performance Indicator data about volunteer activities and engagement. 
• Offer pre and post activity sanitation, including adequate hand washing stations and bathroom facilities. Post CDC recommendations for use of social distancing, use of PPE, and sanitation. Coordinate compliance with agency vaccination policies for volunteers working directly with residents.
• Track information on volunteers, their activities, and donations of money, goods and services on CharityProud and on any required VOCA paperwork.
• Secure volunteers, ages 16 and up to participate in weekend and weekday workdays on our campus; works closely Development Director and Facilities Manager to prioritize work projects. 
• Coordinate volunteers for faith-based Sunday school program and/or Vacation Bible School for our residents.
• Arrange for a team of volunteers to collect donated items from businesses and families. 
• Work with Family-Centered Community Support Services (FCCSS) staff in developing a comprehensive wish list for children and families served to include Holiday gifts and food baskets, household needs, cleaning products, and for children’s clothing, play items, and school supplies.  Secures donated goods and services for clients served by our FCCSS. Assists with, and packs products for delivery and drop-off as needed.     
• Manage Amazon wish list. Update as needed.

3. Provide therapeutic interventions and skill building activities to clients in our residential program. Coordinates and attends scheduled on campus evening social skills learning activities with residents & volunteers as needed. 

• Manage Spring, Back to School, Halloween, and Winter Carnivals on our campus.  
• Coordinate a reading program utilizing volunteers.
• Work with Charleston County School District (CCSD) staff to utilize volunteers in learning opportunities. Manages teacher appreciation activities.
• Create good-bye scrapbooks for residents.

December Holiday Activity Coordination at Windwood Farm 

• Coordinates busy volunteer and social skill building activity schedule for December. Begin planning and preparation in September according to established procedures. 
• Manages holiday wish list for clients; ensures age appropriate requests are made. 

Social Media Responsibilities

• Developing social media content plans that are consistent with the company’s brand identity in cooperation with the Communications and Events Manager who will also write /post event and fundraising campaign information.
• Creating consistent, meaningful content on all social media platforms, including writing and editing social media posts, improving customer engagement, and promoting social media campaigns. All content will comply with HIPA guidelines, Windwood policies and development team policies and procedures. 
• Managing a high-volume of social media posts.
• Communicating with social media followers, including responding to queries in a timely manner.
• Developing and managing social influencer programs and attending social influencer events.
• Using analytical tools such as Google Analytics, Hootsuite Pro, and Facebook Insights to monitor and evaluate the company’s social media presence and performance.
• Preparing monthly reports on social media marketing efforts.
• Suggesting recommendations to adjust the social media marketing strategy for optimal results.
• Staying up to date on best practices and emerging trends in social media.
• Performing other duties when needed.

Departmental Development Team Responsibilities

• Works with development team on securing committees and volunteers.
  • Assists the development team with planning and executing fundraising events. 
• Attends mission awareness, donor related, and friend building events.
• Works with Development Director to create annual goals. 
• Prepares reports, data, and statistics on programs when requested.
• Meets deadlines.
• Contributes to all team activities as requested.

Basic Functions and Expectations 

• Promotes Performance and Quality Improvement in service delivery of agency programs.
• Promotes a Culture of Diversity, Equity, and Inclusion and a Commitment to Customer Service.  
• Promotes our mission to provide help, hope, and healing through behavioral, educational, and therapeutic interventions which enhance social functioning and well-being, ensures safety, and works to achieve positive permanency for children and families in our community.
• Ensures everyone you encounter on our campus, including referring agencies and peers, clients and family members, is valued and respected for unique perspectives, contributions, beliefs, and cultural heritage. 
• Maintains best practice standards for delivery of residential treatment, out-patient, community-based prevention and outreach services.  
• Actively participates in performance and quality improvement measures and in quarterly risk management meetings. Collects and shares information for outcome data. 
• Designs program activities that promote optimum outcomes for success and permanency.
• Avoids engaging in outside activities that are in competition or conflict with the best interests of agency. 
• Maintains high ethical standards. Reports all safety concerns. Makes a commitment to report all concerning behaviors displayed by fellow staff; i.e. if you see something, say something. 
• Remains conscious and protective of the integrity and the mission of our agency. 
• Maintains confidentiality of all client and donor-related information.

Adheres to the guiding philosophy of Crisis Prevention Intervention (CPI).

• CARE: respect, dignity, empathy
• WELFARE: maintaining independence, choice, and well-
• SAFETY: protecting rights and minimizing harm
• SECURITY: maintaining safe, effective, harmonious and collaborative relationships

Adheres to all agency policies and procedures as terms of continued employment.

• Completes Mental Health First Aid, sexual harassment, therapeutic boundaries, and mandated reporter training. Acknowledges HR Dept. requests to collect annual SLED, Central Registry, DMV, state and national sex offender checks. 
• Individuals whose Motor Vehicle Record (MVR) shows involvement in more than two (2) accidents in the last three (3) years in which said individual was at fault, or against whom more than eight (8) current violation points have been assessed, shall be unqualified to transport children. 
• Adheres to CDC and SCDHEC recommendations related to COVID-19, i.e. social distancing, use of masks, sanitation.
• Mandatory fingerprinting, chest x-rays or TB screens, random drug screens. 
• Maintains CPI, CPR, First Aid certification, and professional license, if applicable. All staff involved in the use of seclusion and restraint must use the necessary and appropriate skills, knowledge, and expertise needed to judiciously apply interventions in a safe manner.

Must be able to demonstrate the needed gross and fine motor skills and physical strengths, stamina and proper body mechanics needed to execute all procedures needed to carry out their basic job duties and other duties as assigned in order to maintain a safe work environment. 

Windwood utilizes CPI. At times, CPI techniques require staff members to provide physical contact and therapeutic holds on a child placed in our residential treatment program. Windwood provides CPI training no less than two (2) times each year.

When you are unable to assist with CPI, we ask that you limit your interactions with our residents and refrain from participating in activities with them. You must also complete a reasonable accommodation form and provide a physician order that notes the accommodations needed. 

Reasonable Accommodations: An applicant or employee may request a reasonable accommodation at any time during the employment cycle if they have a disability/injury and cannot fully participate in the application process or perform the essential function(s) of the job.  Under Title I of the Americans with Disabilities Act (ADA), a reasonable accommodation is a modification or adjustment to a job, the work environment, or the way things are usually done during the hiring process. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities. It is the responsibility of the employee/applicant to request reasonable accommodations if you believe you need them. 

Training Requirements
Successful completion of Mental Health First Aid, CPI, First Aid and CPR upon hire and annually or as required; attend ongoing training and educational sessions, i.e. mandated reporter, Serv Safe, HIPAA, civil rights.

Guide Guidelines & Supervision
Reports directly to Chief Philanthropy and Mission Advancement Officer. Must maintain flexible work schedule to accommodate weekend and evening volunteer and fund-raising activities. Will work no more than 2 weekends (Saturday and Sunday) per month. Primary work location is Windwood Farm Home for Children in Awendaw and secondary work location is 900 Johnnie Dodds Blvd. in Mount Pleasant. Travel between primary and secondary work location is not reimbursed. 

Education/License Requirements
College degree or 5 years minimum experience in a relevant field. 

Pay Scale – Salaried Position
$50,000 to $55,000 with benefits. 70% of salary is VOCA grant funded. 40-hour work week with 30-minute mandatory break i.e. 9 am – 5:30 pm. 20 Paid Days Off (PDO), 11 agency-designated holidays, and 6 personal days.

BACKGROUND 

• Experience in inpatient and outpatient mental health or medical practice setting preferred.
• Excellent verbal and written communication skills.
• Must be flexible in work hours in order to meet resident and organizational needs.  
• Must be able to address and prioritize multiple task demands within established timeframes. 
• Two (2) or more years of social media experience including planning and managing content in a corporate, or agency setting. 
• Excellent written and verbal communication skills and must have a thorough understanding of social media management and strategy. 
• Experience using various analytics software.
• Multi-tasking and time-management skills, with the ability to prioritize tasks. Ability to work in a fast-paced, high-pressure environment.

THE LANGUAGE USED IN THIS DOCUMENT DOES NOT CREATE AN EMPLOYMENT CONTRACT BETWEEN THE EMPLOYEE AND THE AGENCY.  THIS DOCUMENT DOES NOT CREATE ANY CONTRACTUAL RIGHTS OR ENTITLEMENTS.  THE AGENCY RESERVES THE RIGHT TO REVISE THE CONTENT OF THIS DOCUMENT, IN WHOLE OR IN PART.  NO PROMISES OR ASSURANCES, WHETHER WRITTEN OR ORAL, WHICH ARE CONTRARY TO OR INCONSISTENT WITH THE TERMS OF THIS PARAGRAPH CREATE ANY CONTRACT OF EMPLOYMENT.

We are hiring for a Full Time Therapist for 18 bed PRTF program for boys ages 6-16; located in Awendaw SC. The primary purpose of the position is to provide individual, family, and group therapy to the Therapists’ case load, build and maintain treatment alliances with clients and client families to foster change.

About Windwood:
Windwood Family Services provides help, hope, and healing through behavioral, educational, and therapeutic interventions which enhance social functioning and well-being, ensure safety, and work to achieve positive permanency for children and families in our community.

Job Responsibilities:

• Provides individual, family, and group therapy for client population.
• Completes diagnostic assessments, individual plans of care, and participates in interdisciplinary treatment team meetings.
• Adheres to accreditation and Medicaid standards of care.
• Establishes positive, trusting rapport with clients.
• Maintains thorough records of patient meetings and progress.
• Follows all safety protocols and maintains client confidentiality.

Education, Experience, and Licensing Requirements:

• Master’s degree in psychology, social work, counseling, or related field
• Current with all state licensing requirements, including LPCC, LICSW and LMFT

Job Type: Full-time

Pay: $70,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Medical specialties:

• Psychiatry

Schedule:

• 8 hour shift

COVID-19 considerations:
Yes. Washing hands, wearing mask,

License/Certification:

• Driver’s License (Required)
• LPC, LISW, LMFT (Required)

Work Location: One location

We are hiring for a Part Time Therapist for our group home for boys ages 6-16; located in Awendaw SC. The primary purpose of the position is to provide individual and group therapy to the Therapists’ case load, build and maintain treatment alliances with clients to foster change.

About Windwood:
Windwood Family Services provides help, hope, and healing through behavioral, educational, and therapeutic interventions which enhance social functioning and well-being, ensure safety, and work to achieve positive permanency for children and families in our community.

Job Responsibilities:

• Provides individual, family, and group therapy for client population.
• Completes diagnostic assessments, individual plans of care, and participates in interdisciplinary treatment team meetings.
• Adheres to accreditation and Medicaid standards of care.
• Establishes positive, trusting rapport with clients.
• Maintains thorough records of patient meetings and progress.
• Follows all safety protocols and maintains client confidentiality.

Education, Experience, and Licensing Requirements:

• Master’s degree in psychology, social work, counseling, or related field
• Current with all state licensing requirements, including LPCC, LICSW and LMFT

Job Type: Full-time

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Medical specialties:

• Psychiatry

Schedule:

• 8 hour shift

COVID-19 considerations:
Yes. Washing hands, wearing mask,

License/Certification:

• Driver’s License (Required)
• LPC, LISW, LMFT (Required)

Work Location: One location