Career Opportunities

The primary responsibilities for this position are:

• Increasing community engagement through a multi-faceted volunteer program
• Increasing community and staff engagement via events on our campus and in the community
• Writing posts and taking photos for social media
• Supporting team efforts to steward donors and volunteers supporting potential future capital fund-raising campaign

The position reports to the Chief Philanthropy and Mission Advancement Officer. You would be joining a talented, energetic, and passionate four-person team that includes a full-time Volunteer Coordinator, Communication and Event Manager and Major Gift Manager.

The Development Associate will build loyalty among an existing strong volunteer base and recruit new volunteers. Coordinates on campus and community activities for volunteers. Refreshes Volunteer Handbook to incorporate changes to agency visitation policies and programs. Creates Volunteer Impact Report. Roles include securing in-kind donations, managing collection of goods and services, gifts and food baskets, and managing volunteer opportunities like Reading Partners and Carnivals. Assists with volunteer appreciation and teacher appreciation activities.  Coordinates job assignments for volunteers during special events. Coordinates on campus work days and social skill building activities for residents. Works closely with the clinical team to provide opportunities for on and off campus social skill building activities for Windwood Farm clients. You will provide photos of volunteer events for publication.

You will embrace the importance of volunteer stewardship by thanking volunteers and in-kind donors promptly in writing and by carefully nurturing volunteer engagement. Must be willing to represent Windwood and present information about volunteer opportunities to civic groups, businesses and faith-based organizations. You will also provide Windwood Farm tours.

The Development Associate will assist with on and off campus event planning, event coordination and event follow up. You will manage the Event Calendar for the Brian M. Carmody Pavilion on campus and be the lead development team member for pavilion events. You will make sure that all groups using the pavilion understand the rules and responsibilities for event set-up and clean up as well as understanding abiding by Windwood policies.

The primary responsibilities for this position are:

• Increasing community engagement through a multi-faceted volunteer program
• Increasing community and staff engagement via events on our campus and in the community
• Supporting team efforts to steward donors and volunteers
• Supporting potential future capital fund-raising campaign

Working with our Social Media Manager, you will create consistent, meaningful content about our volunteer program for all social media platforms, including writing social media posts, and taking photos for social media and print communications.

The Development Associate will also assist with record-keeping, tracking and event coordination related to a potential Capital Fundraising campaign.

The successful candidate will be well-organized, an excellent written and verbal communicator, a versatile, creative individual, and have passion for photography. The Development Associate must be able to work independently, and lead teams of volunteers. You will be a part of a team where everyone pitches in to ensure success.

As a part of the development team you will build a loyal support system for our mission and the
programs; you will possess a professional and resourceful style with the ability to work independently and as a team player; and you will be able to manage multiple tasks and projects with a great attitude. As with all professional positions at Windwood Family Services, you will perform all other duties as assigned.

Volunteer Program Responsibilities

1. Work to engage and expand our volunteer network. Using a consistent message, develop volunteer trust in the work we are doing. End all volunteer events with a meaning thank you and ask for feedback. Then distribute a survey tool to gather feedback and suggestions for improvement. You will be responsible for tracking and reporting feedback at development staff meetings once per month.
2. Communicate with volunteers/donors on a regular basis through face-to-face meetings, phone calls, & written correspondence.
• Create monthly or quarterly Volunteer Impact Reports for our social media channels, on website, and in newsletter/e-blasts. This report should focus on the outcomes brought about by our program and volunteers. Include photos, videos, testimonials, data, infographics, etc. that are updated regularly and continuously document what occurs when a group of caring people work in partnership to make our community a better place.
• Refresh the Volunteer Handbook to include new agency protocols and procedures.
• Keep volunteer supporters in the loop on program changes.
• Develop and deploy volunteer recruitment campaigns and activities.
• Participate in targeted online volunteer management learning opportunities focusing on an improved strategy for better utilization and nurturing of volunteers.
3. Create volunteer opportunities for our corporate, faith-based, civic and individual community partners. Organize volunteer teams and committees to assist and manage projects. When required, create social distancing measures needed to keep staff, clients, and volunteers safe.
• Assist with record-keeping, tracking and event coordination related to a planned Capital Fundraising campaign.
• Secure volunteers to assist with Windwood Farm work days plus primary and secondary events.
• Provide quarterly Key Performance Indicator data about volunteer activities and engagement.
• Offer pre and post activity sanitation, including adequate hand washing stations and bathroom facilities. If applicable post or distribute CDC recommendations for use of social distancing, use of PPE, and sanitation. Coordinate compliance with agency vaccination policies for volunteers working directly with residents.
• Track information on volunteers, their activities, and donations of money, goods and services in our database and on any required grant reporting.
• Secure volunteers, ages 16 and up to participate in weekend and weekday workdays on our campus; works closely with the Development Director and Facilities Manager to prioritize work projects. Volunteer Work Days often include manual labor such as painting buildings, ground maintenance like trimming weeds, cleaning fences, gardening, etc.
• As needed, coordinate volunteers for a faith-based Sunday school program and/or Vacation Bible School for our residents.
• Coordinate and attend scheduled on campus social skills learning activities for residents & volunteers as needed.
• Manage two of the four annual Carnivals for campus residents. Carnivals will be held in conjunction with the Sibling Program on Saturdays.
• Coordinate an established reading program utilizing volunteers.
• Work with Charleston County School District (CCSD) staff in our on-campus school to utilize volunteers in learning opportunities. Manage teacher appreciation activities.

4. December Holiday Activity Coordination at Windwood Farm
   • Coordinate or assist with activities during a busy volunteer and activity schedule for December. Begin planning and preparation in September according to established procedures.
   • Assist with a holiday wish list for clients; ensuring requests are age appropriate and comply with treatment program guidelines.

Event Responsibilities

• Work closely with our Event Manager to plan and execute Windwood events.
• Recruit and coordinate volunteers for our annual fundraising gala under the direction of the event manager. Secure auction items for annual gala, send in kind thank you notes for auction items, and assist Event Manager as needed with all aspects of gala planning and execution as needed.
• Coordinate all events at the Brian M. Carmody Family Pavilion. Maintain pavilion event master schedule. Events include quarterly employee appreciation events and special events. Coordinate and assist with event set up and clean up. Recruit volunteers to staff events as needed.
• Events will be for internal and external constituents.
  

Social Media/ Photography Responsibilities

• In conjunction with our Social Media Manager, create consistent, meaningful content about our volunteer program for all social media platforms, including writing social media posts, and taking photos for social media and print communications. All content will comply with HIPAA guidelines, Windwood policies and development team policies and procedures.
• Provide photographs of volunteer activities and Windwood events to our communications manager in accordance with Windwood policies.
• Performing other duties when needed.

Departmental Development Team Responsibilities

• Assist with record-keeping, tracking and event coordination related to a potential Capital Fundraising campaign.
• Works with the development team on securing committees and volunteers.
• Assists the development team with planning and executing fundraising events.
• Attends mission awareness, donor related, and friend building events.
• Works with the Development Director to create annual professional and personal goals.
• Prepares reports, data, and statistics on programs as requested.
• Meets deadlines.
• Contributes to all team activities as requested. 

Basic Functions and Expectations

• Promotes Performance and Quality Improvement in service delivery of agency programs.
• Promotes a Culture of Diversity, Equity, and Inclusion and a Commitment to Customer Service in all aspects of job performance.
• Promote our mission to provide help, hope, and healing through behavioral, educational, and therapeutic interventions which enhance social functioning and well-being, ensure safety, and work to achieve positive permanency for children and families in our community.
• Ensures everyone you encounter on our campus, including referring agencies and peers, clients and family members, is valued and respected for unique perspectives, contributions, beliefs, and cultural heritage.
• Maintains best practice standards for delivery of residential treatment, out-patient, community-based prevention and outreach services.
• Actively participates in performance and quality improvement measures and in quarterly risk management meetings. Collects and shares information for outcome data.
• Designs program activities that promote optimum outcomes for success and permanency.
• Avoids engaging in outside activities that are in competition or conflict with the best interests of the agency.
• Maintains high ethical standards. Reports all safety concerns. Make a commitment to report all concerning behaviors displayed by fellow staff; ie. if you see something, say something.
• Remains conscious and protective of the integrity and the mission of our agency.
• Maintains confidentiality of all client and donor-related information.

Adheres to the guiding philosophy of Crisis Prevention Intervention (CPI).

• CARE: respect, dignity, empathy
• WELFARE: maintaining independence, choice, and well-
• SAFETY: protecting rights and minimizing harm
• SECURITY: maintaining safe, effective, harmonious and collaborative relationships

Adheres to all agency policies and procedures as terms of continued employment.

Completes Mental Health First Aid, sexual harassment, therapeutic boundaries, and mandated reporter training. Acknowledges HR Dept. requests for SLED, Central Registry, DMV, state and national sex offender checks.

Individuals whose Motor Vehicle Record (MVR) shows involvement in more than two (2) accidents in the last three (3) years in which said individual was at fault, or against whom more than eight (8) current violation points have been assessed, shall be unqualified to transport children.

Adheres to CDC and SCDHEC recommendations related to COVID-19, i.e. social distancing, use of masks, sanitation.

All employees are required to participate in mandatory fingerprinting, chest x-rays or TB screens, random drug screens.

Maintains CPI, CPR, First Aid certification, and professional license, if applicable. All staff involved in the use of seclusion and restraint must use the necessary and appropriate skills, knowledge, and expertise needed to judiciously apply interventions in a safe manner.

Must be able to demonstrate the needed gross and fine motor skills and physical strengths, stamina and proper body mechanics needed to execute all procedures needed to carry out their basic job duties and other duties as assigned in order to maintain a safe work environment.

Windwood utilizes CPI. At times, CPI techniques require staff members to provide physical contact and therapeutic holds on a child placed in our residential treatment program. Windwood provides CPI training no less than two (2) times each year.

When you are unable to assist with CPI, we ask that you limit your interactions with our residents and refrain from participating in activities with them. You must also complete a reasonable accommodation form and provide a physician order that notes the accommodations needed.

Reasonable Accommodations: An applicant or employee may request a reasonable accommodation at any time during the employment cycle if they have a disability/injury and cannot fully participate in the application process or perform the essential function(s) of the job.  Under Title I of the Americans with Disabilities Act (ADA), a reasonable accommodation is a modification or adjustment to a job, the work environment, or the way things are usually done during the hiring process. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities. It is the responsibility of the employee/applicant to request reasonable accommodations if you believe you need them.

Training Requirements
Successful completion of Mental Health First Aid, CPI, First Aid and CPR upon hire and annually or as required; attend ongoing training and educational sessions, i.e. mandated reporter, Serv Safe, HIPAA, civil rights.

Guidelines & Supervision
Reports directly to Chief Philanthropy and Mission Advancement Officer. Must maintain a flexible work schedule to accommodate weekend and evening volunteer and fund-raising activities. Will work no more than 2 weekends (Saturday and Sunday) per month. Primary work location is Windwood Farm Home for Children in Awendaw and secondary work location is 900 Johnnie Dodds Blvd. in Mount Pleasant. Travel between primary and secondary work locations is not reimbursed.

Education/License Requirements
College degree

Pay Scale – Salaried Position
$50,000 to $55,000 with benefits. 40-hour work week with 30-minute mandatory break i.e. 9 am – 5:30 pm. 20 Paid Days Off (PDO), 11 agency-designated holidays, and 6 personal days.

BACKGROUND

• Experience in inpatient and outpatient mental health or medical practice settings preferred but not required
• Excellent verbal and written communication skills
• Knowledge of photography and basic photo editing
• Must be flexible in work hours in order to meet resident and organizational need
• Must be available to work two Saturdays a month
• Must be able to address and prioritize multiple task demands within established timeframes.
• Experience using Google and Microsoft office
• Experience with donor and volunteer database software is helpful, but not required.
• Excellent multi-tasking and time-management skills, with the ability to prioritize tasks
• Ability to work in a fast-paced environment
• This job requires working outdoors leading volunteer teams in projects that can be physically demanding

HOW TO APPLY
A cover letter and resume must be submitted to apply for this position. To apply, send your cover letter and resume to Michelle Dawkins, HR Coordinator at michelle.dawkins@windwoodfarm.org

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